Privacy Policy

Overview

OnlineCasionCanada ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online casion platform.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

Information Type	Examples	Purpose
Identity Information	Name, date of birth, government ID	Account verification, age verification
Contact Information	Email, phone number, address	Communication, account security
Financial Information	Payment methods, transaction history	Processing payments, fraud prevention
Gaming Information	Game preferences, betting history	Personalization, responsible gaming

Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Location Data: General geographic location (country/province)
• Technical Data: Log files, error reports, performance metrics

Third-Party Information

We may receive information about you from third parties, including:

• Identity verification services
• Payment processors
• Fraud prevention services
• Marketing partners (with your consent)

How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Creating and managing your account
• Processing deposits and withdrawals
• Providing customer support
• Delivering gaming services

Legal and Regulatory Compliance

• Verifying your identity and age
• Complying with anti-money laundering laws
• Meeting regulatory reporting requirements
• Preventing fraud and illegal activities

Security and Safety

• Protecting against fraud and abuse
• Monitoring for suspicious activities
• Implementing responsible gaming measures
• Securing our platform and systems

Communication and Marketing

• Sending important account notifications
• Providing customer support
• Sending promotional offers (with consent)
• Conducting surveys and research

Information Sharing

We may share your personal information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

• Payment Processors: To process deposits and withdrawals
• Identity Verification: To verify your identity and prevent fraud
• Cloud Services: To store and process data securely
• Customer Support: To provide technical assistance

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• Encryption: All data is encrypted in transit and at rest
• Secure Servers: Data stored on secure, monitored servers
• Access Controls: Strict access controls and authentication
• Regular Updates: Security systems regularly updated and patched

Operational Safeguards

• Employee Training: Staff trained on privacy and security
• Background Checks: Security screening for personnel
• Incident Response: Procedures for security incidents
• Regular Audits: Security assessments and penetration testing

Physical Safeguards

• Secure data centers with restricted access
• Environmental controls and monitoring
• Backup and disaster recovery procedures
• Secure disposal of hardware and media

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Information Type	Retention Period	Reason
Account Information	Duration of account + 7 years	Legal and regulatory requirements
Transaction Records	7 years after transaction	Financial regulations, tax purposes
Gaming History	5 years after last activity	Dispute resolution, responsible gaming
Marketing Data	Until consent withdrawn	Marketing communications

Secure Deletion

When information is no longer needed, we securely delete or anonymize it using industry-standard methods to ensure it cannot be recovered or reconstructed.

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

• Right to Access: Request a copy of your personal information
• Data Portability: Receive your data in a structured format
• Account Dashboard: View and manage your information online

Correction and Deletion

• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Account Closure: Close your account and delete data

Control and Consent

• Withdraw Consent: Opt out of marketing communications
• Restrict Processing: Limit how we use your information
• Object to Processing: Object to certain uses of your data

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

Types of Cookies

Cookie Type	Purpose	Duration
Essential Cookies	Required for platform functionality	Session/Persistent
Performance Cookies	Analyze usage and improve performance	Up to 2 years
Functional Cookies	Remember preferences and settings	Up to 1 year
Marketing Cookies	Deliver relevant advertisements	Up to 1 year

Managing Cookies

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie preference center
• Opt-out tools provided by advertising networks
• Privacy settings in your account dashboard

Note: Disabling essential cookies may affect platform functionality.